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I can not custom my avatar

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choonland
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Colombia
1,100 posts
Joined: Dec, 2007
Posted - 2008/04/15 :  16:44:02  Show profile Send a private message  Visit choonland's homepage
I need some help, I have not been able to upload an image for my avatar, it always says ERROR, I've tried to change the resolution and all that, but nothing happens.....

anyone knows what I have to do?


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Wilky
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United Kingdom
6,198 posts
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Posted - 2008/04/17 :  10:53:08  Show profile  Visit Wilky's homepage
are you tryin to up an image off your hard drive or from a URL?

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choonland
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Colombia
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Posted - 2008/04/17 :  12:59:28  Show profile  Send a private message  Visit choonland's homepage
from my pc

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Jax
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United Kingdom
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Posted - 2008/04/17 :  13:01:13  Show profile  Send a private message  Visit Jax's homepage
if u dont get it sorted by 6pm ish upload the picture to http://www.imageshack.us and ill sort it out when i get in from work



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Wilky
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United Kingdom
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Posted - 2008/04/17 :  13:48:01  Show profile  Visit Wilky's homepage



try adding that... i'll add it on mine to show you that it will work!!

you might have to crop what ever you're adding


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silver
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Japan
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Posted - 2008/04/17 :  19:06:41  Show profile View artist profile  Send a private message  Visit silver's homepage
Needs to be a JPEG or GIF. Make sure the JPEG is an RGB one jpeg, all else fails email the image to me [email protected] and I'll check it out.



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choonland
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Colombia
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Posted - 2008/04/17 :  23:32:40  Show profile  Send a private message  Visit choonland's homepage
it works with GIFs

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choonland
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Colombia
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Posted - 2008/04/17 :  23:36:26  Show profile  Send a private message  Visit choonland's homepage
ok, I saved the image as GIF and uploaded it with no problems
thanks guys


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silver
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Japan
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Posted - 2008/04/18 :  05:18:08  Show profile View artist profile  Send a private message  Visit silver's homepage
Can you email me the JPEG anyway I'm sure other people will be having a simular problem if you are and try to avoid the same problem again.



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silver
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Japan
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Posted - 2008/04/21 :  10:41:24  Show profile View artist profile  Send a private message  Visit silver's homepage
I got the jpeg, thanks, the problem was the filesize was larger than we allow. The DPI of the JPEG was also 80DPI which was pushing the filesize to around 50k. I re-coded the avatar upload to do automatic conversions from CMYK to RGB and downsize to 72DPI, I got your 55k image down to 3k after re-converting using the upload tool :)

Most people don't really know how to set DPI and stuff on a file so our site will now do it automatically for you.... so in short if you upload that file it will work now :)


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